RiseupVPN for Windows

Requirements

RiseupVPN is tested on Windows 10.

If you had a previous version installed, please try uninstall it first: click on uninstall.exe in the folder where the app was installed (c:\Program Files (x86)\RiseupVPN\uninstall.exe). Only recent versions include the uninstaller.

Installation

Download RiseupVPN for windows

Once you have saved the file, double click RiseupVPN-win-latest.exe to install RiseupVPN.

Troubleshooting

Bug Reports and Feature Requests

RiseupVPN is built using a free software program called bitmask-vpn.

Step 1: Search to see if the bug has already been reported.

Step 2: Register an account with 0xacab.org and log in.

Step 3: Create a new bug report or feature request.

Please include the following information in your bug report:

  • Steps to reproduce the bug
  • What is the expected behaviour and what do you see
  • A screenshot if is something visual
  • Your windows version
  • The logs of the program

Get the logs

There are three log files each for a different component of the client:

  • The systray log: C:\Users\<your user>\AppData\Local\leap\systray.log
  • The openvpn process: C:\Program Files (x86)\RiseupVPN\openvp.log

When reporting a bug it is very useful to include the log files.

DNS leaks

We believe there is no DNS or IP leaks in RiseupVPN on windows, but it is not battle tested. Unlike Mac or linux, there is no killswitch on windows.

If you find any kind of leaks we are very interested in hearing about it.

Source code

RiseupVPN’s clients are based on the open source software Bitmask. The code for the Windows client can be found here.